FAQ's Sonifex HY-03 Telephone Hybrid Q : What are the remote connection details for these units ? A : The remote connector is a 9-way female (socket) ‘D’ type. To remotely divert, connect pin 1 to pin 2. Pin 3 supplies +15V with reference to pin 4. The remotes can act as momentary or latching depending on the setting on the rear panel of the unit: Pin 1 : Divert switch (Line Connect) Pin 2 : Common Pin 3 : Lamp Pin 4 : Common Q : What type of remote lamp will the HY-03 drive ? A : The remote lamp type should be 15V at 40mA max. Q : What is the power consumption of the HY-03 telephone hybrid ? A : <6W for HY-03 and HY-03S. Q : What functions are controlled by the configuration settings switches on the rear panel of the HY-03 telephone hybrid ? A : SW1 – Dial Tone Disconnect Enable. SW2 – K-Break Disconnect Enable. SW3 – Input/Output Mix Enable. SW4 – Ring Detector (Auto-Answer) Enable. Q : The telephone hybrids don't automatically disconnect on dial-tone. Why not ? A : This is correct as there is no dial tone disconnection unless the HY-03DTD dial tone detect option has been added. If the HY-03DTD option has been added and you still have this problem, then ensure that configuration switch SW1 is set to on. Also, ensure that the HY-03DTD option is of the correct type for you network connection. Contact Sonifex for further information. Q : The telephone hybrid unit keeps "dropping the line". How can I stop this happening ? A : Firstly, try disabling the k-break function of the hybrid – set the SETTINGS switch SW2 to off. If you still have a problem once the k-break is disconnected, please contact Sonifex technical support (technical.support@sonifex.co.uk) Q : The signal input to the HY-03 at the input connector, is audible at the output. Why is this happening ? A : There is an option on the HY-03 which enables the input signal to be mixed with the output. Ensure the SETTINGS switch SW3 is set to off to disable this option.